In this article you will find loads of information about Merrell as a company and most of their policies and practices. 

Merrell is one of the most well-liked shoes company on the trail and in the backcountry. This is no accident since Merrell shoes women love include everything from the Merrell.

Where to Buy Merrell Hiking Shoes Near Me? 

Hey there!  Looking to buy Merrell shoes nearby?  We have looked for the best places to shop and made an easy list to use below.

Where is Merrell Headquarters?

Merrell Return Policy

Merrell gladly accepts your return of UNWORN merchandise within 30 days from the date of purchase.  Exchanges are free, just complete the form here.

You will need to print the return label, if you cannot print call customer service at (800) 288-3124.

Returns will be refunded to the card that made the purchase and a $5.00 shipping fee will be deducted from your refund according to the Merrell return policy.

It usually takes about 10-14 days for the refund to be processed. Be sure to keep all the documents associated with your return.

Warranty and Repairs

Damaged Products
Contact customer service if you think that your order was damaged on its way to your doorstep.  You can reach the Merrell Customer Service Team at (800) 288-3124.

Defective Products
Items that have defects from making the shoe at the factory.  

Issues Not Covered
They will not take back items for having worn stitching and soles or anything else from normal wear and use. Anything that happened from the normal wearing and expected use of the product is not covered. If it is isn't stored correctly or is misused any damage from that won't be covered either.

Anything that you got from a store or a different website won't be covered under the return policy.

Make sure the shoe fits and if it does not, make sure you organize your return within the 30 day period.

Who Owns Merrell Shoes?

Karhu purchased Merrell in 1987 and moved production to Asia. This move cut retail prices and expanded sales.

In 1988 Merrell had over $4 million in sales and by 1990 that number reached $10 million for the first time.

The company saw unrivaled success and in 1992 saw sales reach over $20 million and within a few years, Merrell products were being sold in 22 countries.

Wolverine World Wide purchased the company in 1997, the same year the company enjoyed $23 million in sales.

How much is Merrell Worth?

The Merrell brand had sales of $500 million in 2010.
Wolverine had $2.25 billion in revenue in 2019.

Wolverine World Wide also holds the following brands; Bates, Cat Footware, Chaco, Harley-Davidson Footware, Hush Puppies, HYTEST, Keds, Saucony, Sperry, Stride Rite, and Wolverine.

Where are Merrell Shoes Made?

Merrell Shoes are made both in the United States and in Asian countries like Vietnam.  Since they are owned by Wolverine Worldwide there are some lines in the Merrell shoe selection that are made in the US.

Brand Origin of Merrell

Merrell was established by two executives from Rossignol ski company, Clark Matis and John Schweizer, in 1981. Randal Ivan Merrell joined the team and left his private boot making business where he built highly regarded custom hiking boots that sold for $500.

Randy brought the craftsmanship, Matis had the creative and marketing angle and Schweizer was the guy with the business skill and the right connections. Together they made beautiful things happen.

The new lines they developed were planned to be manufactured in Italy, a leader in the shoe industry. In 1983 the Merrell company delivered its first product to market, east coast retailers specializing in hiking gear.

R.I. Merrell wasn’t satisfied with his life as part of this huge global enterprise and promptly sold his shares in the company in 1986. Mr. Merrell returned to his previous life as a custom boot maker.

Evolution of the Merrell Brand and Shoes

The manufacture of the shoes under the original owners was primarily conducted in Italy.

When Karhu bought the company in 1987 they moved production to Asia and cut costs and increased sales. Karhu took the company from $4 million to 10 million by 1990, and in two more had doubled that to $20 million in sales.

When Merrell was sold to Wolverine Worldwide in 1997 it was being sold in 22 countries and had $23 in sales for that year.

Wolverine manufactured Hush Puppies and Wolverine boots and considered a large footwear corporation.

Wolverine started the company down the trail of lighter weight materials. The first of its type, the Jungle Runner was not a consumer success.

Clark Matis, an original founder, lead a team that came up with the idea to use an aggressive outsole design combined with a slip-on upper made of pigskin suede, something perfected and used in Hush Puppies.

This work continued and lead to the introduction to the signature shoe the Merrell Jungle Moc. This comfortable and rugged shoe was an instant hit.

The year 2003 brought the collection up to date with a partnership with Sport Biomechanics, Inc., that updated their customized women’s footwear.

You may remember the toe-shoe craze, well Merrell was one of the first major brands to create a line of shoes in that style. They called it Barefoot and partnered with Vibram to create their one of a kind shoe line.

In 2007 the brand expanded to include apparel and accessories.

By 2010 the annual sales totaled $500 million and was being sold in 151 countries.

In 2011 the company operated 116 of its own concept stores around the world.

How to clean Merrell Shoes

Cleaning: When needed, brush away any surface dirt with a soft brush. After long, rugged use, wash with mild soap and warm water. Rinse well to remove all soap.

Drying: Open shoe or boot fully, remove the insole and laces and dry at room temperature. Do not heat, as doing so can compromise any adhesives or materials used in constructing your footwear.

Most Popular Merrell Boots and Shoes

Do Merrell Shoes go on Sale?

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